Effective Date: 1st January 2024

At Stodfin, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our digital banking services.

1. Information We Collect

  • Personal Information: Name, date of birth, contact details (email, phone number, address), identification documents, and other information you provide during account registration and transactions.

  • Financial Information: Account balances, transaction history, loan details, and payment information.

  • Technical Information: IP address, device information, browser type, and usage data collected automatically through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

  • Provide and manage your account and lending services.

  • Verify your identity and comply with legal and regulatory requirements.

  • Process transactions and send notifications related to your account.

  • Improve and personalize our services.

  • Communicate important updates and offers.

  • Protect against fraud, unauthorized access, and other security threats.

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service Providers: Trusted partners who assist with operations such as payment processing and customer support.

  • Regulatory Authorities: When required by law or to comply with lawful requests.

  • Legal Process: In response to legal proceedings or to protect our rights.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

  • Access and update your personal information.

  • Request deletion or restriction of your data, where applicable.

  • Opt out of marketing communications.

  • Contact us to address any privacy concerns.

6. Cookies and Tracking

We use cookies to enhance your experience and gather usage data. You can manage your cookie preferences through your browser settings.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy and comply with legal obligations.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or on our website.

9. Contact Us

For questions or requests related to your privacy, please contact:
Email: privacy@stodfin.com
Address: Ruharo Mbarara City Uganda

We may use cookies or any other tracking technologies when you visit our website, including any other media form, mobile website, or mobile application related or connected to help customize the Site and improve your experience Learn more

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